Conference FAQ

A virtual conference is hosted entirely over the Internet. It will allow attendees to access and interact in live presentations from their computers. Attendees participate through our conference website designed specifically for the virtual conference. The site is where you will watch conference presentations and participate with questions and comments in real time, interact with other attendees, and download materials.

The conference is open to a wide range of nonprofit professionals from charitable agencies, volunteers in leadership positions within nonprofits, and those who serve nonprofits in the private sector.

To participate, you need an Internet connection and web browser. For the best viewing experience, we recommend that you join the conference using a supported internet browser, which includes Google Chrome, Firefox, and Safari. Internet Explorer is not recommended as some functions, such as chat, are not fully supported.
We'll be streaming in HD but some computers and internet connections may not quickly auto-adjust to a lower resolution stream. If you experience buffering or issues with viewing the video stream, you may have a better viewing experience by reducing the quality to SD manually. We provide instructions and screenshots for this here.

Once you register, you will receive an email with detailed instructions on how to connect to the conference. You will also have immediate access to the Conference Lobby where you can review the days agenda, save and make notes on workshops you want to attend, interact with conference staff through email, and generally get comfortable with the geography of the virtual conference.

All conference sessions will be recorded and posted on this site at the end of the event, so you can view all Virtual Conference sessions at your convenience: (website address link here).

Scholarships are not available, however there is an early bird discount if you register before June 16, 2020.
Additionally, some community foundations, grantors, corporations, and individual donors in your community might make available capacity building grants or funding to enable you to participate.

11:00 AM (New York Time). Convert to your local time here.

Joining the virtual conference is more fun with friends 🙂 If you are tuning in from across the nation, consider bringing your colleagues together to view the conference in one place. Here are some tips for organizing a viewing party online:
• Make sure everyone in your group is registered for the conference
• Friend each other in the conference website
• OR Join the RISE Conference Facebook Group and launch a Facebooks Room there during the conference
• Have your group conduct sound and equipment checks prior to the virtual conference.
• Ensure you use your Uber Eats vouchers for lunch as a team!
• Tweet a photo of your group using the hashtag #RISEConf - we will post your photos online
• Connect with others outside of your group on the virtual platform: ask questions and share comments

Technical support will be provided during the conference.

On the morning of the conference, you will receive a reminder that will look a lot like the registration confirmation email that you will have received when you registered.
This will also contain a link that will automatically login to your account, and access the event page. Here, you will want to proceed to the Lobby area to await the Main Stage to open. The system will allow you into the Main Stage 15 minutes before the session starts.
After each session, that Session Player will close and the event page should still be open. You will now be able to access the evaluation for the session under the Evaluations and CPE Transcript tab.
Repeat this process for each session you wish to attend. After the event, please complete the Overall Evaluation which is found at the top of the Evaluation and CPE Transcript tab.

In a word, yes! Similar to if you were attending the conference on site, you will be given the opportunity to select which things you’d like to participate in. It is up to you to decide which sessions interest you in a given time block and to attend those sessions as desired. You may attend as many or as few sessions as you want.

With the exception of the Keynote sessions (which will be webinar based) the workshops, panel discussions and recess sessions will have full virtual streaming and interactive accessibility. You will see the presenter live, ask questions in real time as well as through chat, take part in polls, download materials, chat with other attendees all during the broadcast.

We encourage you to ask questions at any time using the Questions area of the Session Player that uses a tool called Conferences i/o. This is a social Q&A tool that allows virtual attendees to pose questions from within the online conference Session Player and allows on-site attendees to pose questions from within the conference mobile app. These questions, from both on-site and virtual attendees, are then displayed to the session presenters for response during the live session or afterwards as a follow up. The social aspect of Conferences i/o stems from this meshing of two audiences AND the ability for all users to upvote any questions that have already been asked by someone else (upvoting is merely agreeing that a question needs to be answered by voting for its importance).

We currently are not offering any options for credits in the Rise conference.

For every paid registration to attend virtually, only one device (computer, laptop, tablet, phone) will be allowed to enter the virtual conference. The workshops chosen, the questions asked, and the polling conducted within that single login session are all tied to the account of the individual that purchased the virtual event.

Because of the high interest in this conference we cannot offer refunds for any reason. However, all materials and recorded sessions will be available within a week of the conference close date for your viewing, so while you might not be there on the day of, you will have an all access pass to the conference learnings.